1. Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and the wrong. Sometime in life you will have been all of these.
2. Before you send a proposal to a client, talk to the client first. Tell them “When we do this job, it costs between ___ and ___ dollars. Do you have that money to spend? Is that ok for you? If that’s ok for you, we will send a proposal.
- Chris Do
3. Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution.